What We Do
2020 showed a marked increase in the use of social media by many small businesses
Many of us were forced to maintain more of an online presence. This means more metrics, more conversions, more web analytics - more of a following!
This also resulted in a gain in social media presence and thus, loyal and new customers - a true positive.
So, why is social media important to your small business?
It's the new front door to your business. Research has shown that 88% of customers will research a business online before even setting foot in the front door.
Social media usage has increased over 40% during the Covid-19 Pandemic
54% of social browsers use social media to research products before they buy
63% of customers expect companies to offer customer service through their social media
Small businesses do need to constantly be aware of their online presence - ensuring their goals are met, customers are returning to their social media platform and what keywords are triggers.
We are here to help you maintain or grow your social reach
(and have a coffee or two along the way!)